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Rock Rabbit

How we use AI

Secure, transparent AI that puts program dollars to work.

Incentive programs lose momentum to paperwork: eligibility checks, document review, and payment queues. We apply AI to exactly that administrative layer, so applications are easier, programs run faster, errors and fraud get caught earlier, and more of every budget reaches the customers it was designed for.

Our approach

Three commitments, every feature

Secure by design

AI runs inside the same SOC 2 certified platform as everything else we build. Customer data is handled with strict access controls and never leaves the boundary of the program it belongs to.

Transparent decisions

Every AI decision comes with its reasons. Users see exactly why an answer was extracted or a claim flagged, and humans keep final authority over every decision and dollar.

Built to maximize program dollars

Less budget spent on administration means more budget reaching customers. AI removes the manual work between an eligible project and a paid incentive.

Prepare claims automatically

Express Claims

Paperwork is the bottleneck of every incentive program, and richer claim data has always meant asking participants questions they don't understand. Not anymore. Upload an invoice, a permit, a photo of the nameplate: AI extracts the answers, fills in the claim, flags discrepancies, and shows exactly what's missing.

  • Contractors skip the per-job research and get paid sooner
  • Homeowners finish without needing technical knowledge
  • Programs process more volume without adding headcount

Read: Increase Program Participation with Express Claims

Streamline claim review and approval

Claim Validation

Every incentive dollar carries a responsibility: making sure it funds a project that actually qualifies. AI checks documentation, equipment specs, serial numbers, and eligibility against program rules, and shows its work. Anything uncertain goes to a human with the reason attached.

Programs process more applications without adding headcount, and every decision stays explainable and auditable.

Read: Scaling Program Impact with AI Claim Validation

Our AI commitments are written down and audited. Read the Ethical AI Policy or visit the Trust Center for our security posture, including SOC 2 certification.

See AI do the paperwork.

Watch Express Claims and Claim Validation run on a real program in a 30 minute demo.